Online/Office Etiquette

img 1

Professional Skills Module Conducted by Mrs. Ishari Ravihari

The Professional Skills module, led by the esteemed Mrs. Ishari Ravihari, offers an insightful and engaging experience aimed at empowering individuals with the essential skills for success in today's fast-paced professional world. With her extensive expertise and dynamic approach, Mrs. Ravihari guides students through the crucial aspects of soft skills that go hand-in-hand with technical expertise to shape well-rounded professionals.

Professional Skills

How Important is Online Etiquette ?

Online etiquette, often referred to as netiquette, is vital in today’s digital age where virtual interactions shape personal, academic, and professional relationships. It reflects respect, professionalism, and cultural awareness in online communication.

What is etiquette?

The set of rules which indicate the “correct” way to behave in a certain time and place.

Email etiquette is especially important in the workplace.


Basic Email & Etiquette Rules

image

This assures the reader that the email is secure and legitimate.
Why is a subject important?

“Good morning”, “Good afternoon”, etc. are acceptable in almost any situation.
If they have a doctorate degree, then acknowledge that by calling them “Dr._______”.

image

Writing in all capital letters can come across as shouting, and nobody likes yelling.
Consider alternative ways to emphasize your message while conveying its importance.
Using all caps may annoy your audience and trigger unintended responses.

image

Do not send:
- Medical Information
- Social Security Numbers
- Bank or Credit Card Numbers

If someone gained access to your email and you had this information on a sent email, then they could easily steal your identity.

image

Save abbreviations lik e LOL (laugh out loud) or IDK (I don’t k now) for text messages am ong f riends.
Some m ay not understand your abbreviations
Not professional

image

If you answer yes to all these questions :

Is this relevant to the work I am doing?
Will I benefit academically or professionally from this information?

image

These mistakes could eliminate you from getting a job offer or they could impact what role you could take in your class or career.

Always make sure to proofread prior to sending.

image

Rules for Forwarding

image

If you cannot take the time to write a personal comment at the top of your forwarded email to the person you are sending to – then you shouldn’t forward it at all.
Think carefully about whether what you are forwarding will be of value, appreciated, or humorous to the person on the other side.
If an email tells you to “Forward to everyone you know/love/all of your family” do NOT forward.

REMEMBER: When you send an email to someone, every recipient gets a copy that lasts forever.

SOCIAL MEDIA

image

Many colleges and employers look at applicant’s social media accounts to get a better idea of the kind of person you are.
Be sure to use your Social Media to create your brand and to promote yourself.
Be careful about posting material that could keep you from being accepted into your desired school or job.
Remember, even if you obtain a job, you can lose it by inappropriate postings on social media. Be Careful!

image

SENIOR DUES

If you want to participate in any spring Senior activity (i.e. Senior Picnic, Senior Six Flags Night, or GRADUATION) you must pay your dues ASAP!

Reflections/Feedback

I gained a clear understanding of the importance of professional email writing and how it serves as a cornerstone for effective communication in the workplace. Learning the nuances of tone, structure, and etiquette has equipped me with the tools to craft impactful and concise emails. This knowledge will undoubtedly enhance my ability to communicate professionally and effectively in my career.